Terms of Service for a Studio of Carving and Restoration of Decorative Wood Products
Last Updated: [Date]
By using our services and visiting our website at [your website URL] (“Site”), you (“Client”, “you”, “your”) agree to be bound by the following Terms of Service (“Terms”). These Terms govern your access to and use of our carving, restoration, and custom woodworking services and the Site. If you do not agree with these Terms, please do not use our Site or services.
1. Services Provided
https://triangletulip.com/ offers the following services:
- Custom wood carving and design for decorative wood products.
- Restoration of antique or damaged wood items.
- Wood turning, marquetry, and inlay work.
- Custom woodworking for furniture, sculptures, and other decorative items.
The details of the specific services and pricing will be discussed and agreed upon in individual service agreements or consultations. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
2. Client Responsibilities
Accuracy of Information: You agree to provide accurate, up-to-date, and complete information regarding any wood products you send for restoration or for custom work.
Cooperation: You agree to cooperate with our team to ensure the smooth completion of any project, including providing necessary access, guidance, or approvals in a timely manner.
Payment for Services: You agree to pay for the services as outlined in the agreed-upon estimate, contract, or invoice. Payment terms will be provided prior to the commencement of the work, and full payment is generally required before the work is delivered unless otherwise agreed upon.
3. Pricing and Payment
Estimates: We provide initial estimates for our services based on your specific requirements. Prices may vary depending on the complexity of the work, the materials used, and other factors.
Payment Methods: We accept payments via [list accepted payment methods such as credit/debit cards, bank transfers, PayPal, etc.]. Payment for custom projects, restorations, or consultations may require a deposit or full upfront payment, as discussed at the time of agreement.
Invoices: You will be provided with an invoice detailing the services rendered, and payment must be made according to the terms specified in the invoice.
Late Payments: Any overdue payments may result in delays to your project or suspension of services. Late payment fees may apply in accordance with the terms in the agreement.
4. Project Delivery and Timeline
Completion Time: We will provide an estimated timeline for the completion of your project. Please note that timelines are subject to change based on factors like the complexity of the work, availability of materials, and other unforeseen circumstances.
Delivery and Shipping: If applicable, we will provide delivery or shipping of your completed product or restored item to the address provided. Shipping fees and delivery times will be outlined at the time of agreement.
Delays: While we aim to meet agreed timelines, delays can occur due to unforeseen circumstances, including supply chain issues, weather, or material shortages. We will communicate any significant delays promptly.
5. Intellectual Property
Ownership: All designs, wood carvings, and other intellectual property created by [Your Studio Name] remain the property of the studio until payment has been made in full by the Client. Upon payment, the Client will own the physical product, but we retain the intellectual property rights to the design and craftsmanship.
Design Rights: Any custom design work, including sketches, renderings, and prototypes, remain the property of [Your Studio Name]. The Client may not use or reproduce these designs without prior written consent from us unless otherwise agreed upon.
6. Quality and Guarantee
Craftsmanship: We pride ourselves on providing high-quality workmanship and use the best available materials for each project. However, due to the nature of wood and its variations, natural imperfections or changes over time may occur, and we cannot guarantee that each piece will be identical.
Restoration: While we make every effort to restore items to their original condition, some degree of change may be necessary to maintain the integrity of the piece. We cannot guarantee that all restoration work will completely return the item to its original state.
Guarantee: We offer a limited warranty on our restoration and custom carving services for a period of [specify time frame, such as 12 months]. This warranty covers defects in materials or craftsmanship but does not cover damage caused by misuse, improper care, or environmental factors such as moisture or heat.
7. Client Rights and Cancellations
Cancellations: You may cancel a project before the work commences, but any work done or materials purchased up to the point of cancellation will be billed to you. For custom projects or restorations that are in progress, cancellations may not be possible once materials have been acquired or work has begun.
Modifications: Any changes to the scope of work after the project has started must be agreed upon in writing, and may incur additional charges.
Refunds: Refunds are only issued under circumstances where the work is deemed unfit or incomplete as per the agreed terms. Refund requests must be submitted within [specify number of days, e.g., 14 days] after receiving the completed work.
8. Limitation of Liability
[Your Studio Name] will not be held responsible for any damage to property or loss of value resulting from the improper handling, storage, or use of your wood products once the project has been completed and delivered. Our liability for any claim arising from our services is limited to the total amount paid by you for the service in question.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Any personal information provided to us during the course of the project, including contact details, payment information, and product specifications, will be handled according to our Privacy Policy. We will not share your personal data with third parties without your consent, except as required by law.
10. Force Majeure
We will not be liable for any failure or delay in providing services under these Terms due to causes beyond our reasonable control, including but not limited to acts of God, strikes, natural disasters, and government regulations.