Privacy Statement for a Studio of Carving and Restoration of Decorative Wood Products
Last Updated: [Date]
We respect and value your privacy. This Privacy Statement outlines how we collect, use, store, and protect your personal information when you use our services or visit our website [your website URL] (“Site”). By using our Site or engaging with our services, you agree to the collection and use of your information as described in this Privacy Statement.
We are committed to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.
1. Information We Collect
We may collect personal information from you when you visit our website, contact us, or use our services. The types of information we collect include:
1.1 Personal Information
- Contact Information: Name, email address, phone number, and postal address.
- Payment Information: Credit card or other payment method details, billing address, and payment history.
- Project Information: Details regarding custom woodwork orders, restoration projects, and any specifications or designs you provide.
- Communication Information: Any correspondence you send to us via email, phone, or other forms of communication.
1.2 Non-Personal Information
- Website Usage Data: Information about how you use our Site, including IP addresses, browser type, device type, and interaction with our website (e.g., pages visited, time spent on the site, and any errors encountered). We may use cookies and tracking technologies to collect this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To process your orders, complete custom wood carving or restoration projects, and communicate with you regarding your requests or questions.
- To Improve Our Website and Services: To monitor and analyze website usage, improve functionality, and enhance your user experience.
- To Process Payments: To securely process payment for services rendered.
- To Communicate with You: To send project updates, invoices, confirmations, and marketing communications (with your consent).
- To Comply with Legal Obligations: To fulfill any legal requirements or enforce contracts.
We do not sell or rent your personal information to third parties. We may, however, share information with third-party service providers who assist us in operating our business (e.g., payment processors, shipping carriers), but only to the extent necessary to complete your order.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, analytics tools) to collect non-personal information, such as how you navigate our Site, the pages you visit, and your interactions with our services.
- Essential Cookies: These are required for the basic operation of our website (e.g., to process your orders).
- Performance and Analytics Cookies: These help us analyze usage patterns and improve our Site.
- Marketing Cookies: These cookies help us display targeted ads or track the effectiveness of our marketing campaigns.
You can control the use of cookies through your browser settings. For more information, please refer to our Cookie Policy.
4. How We Protect Your Information
We implement a variety of security measures to protect your personal information. These include:
- Encryption: We use secure socket layer (SSL) encryption to protect sensitive data during transmission.
- Access Control: Only authorized personnel have access to your personal information.
- Data Storage: Your personal data is stored in secure environments that are protected from unauthorized access.
While we strive to protect your information, no method of data transmission or storage can guarantee 100% security. However, we are committed to taking all reasonable precautions to safeguard your data.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement or as required by law. This includes retaining project details, payment information, and communication records for the duration of the project, plus any time needed for legal or regulatory compliance.
Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
Depending on where you are located, you may have the following rights regarding your personal information:
6.1 Access and Correction
You have the right to request access to the personal information we hold about you and to correct any inaccuracies.
6.2 Deletion
You have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we are required by law to retain it).
6.3 Restriction of Processing
You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the information or object to its processing.
6.4 Data Portability
You have the right to request that we provide your personal information in a machine-readable format or transfer it to another data controller.
6.5 Opting Out of Marketing Communications
You can opt out of receiving marketing emails from us by following the unsubscribe link in the email or by contacting us directly.
6.6 Withdrawing Consent
If you have provided consent for us to use your personal information, you can withdraw it at any time.
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
7. Sharing Your Information
We may share your personal information in the following circumstances:
- With Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery services). These providers are contractually obligated to protect your information and use it only for the purposes for which we provide it.
- For Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information.
9. International Transfers
If you are located outside the United States (or your country of residence), please be aware that your personal information may be transferred to and processed in the United States or other countries. These countries may have different data protection laws than your home country. By using our services, you consent to the transfer of your personal information to other countries.
10. Changes to This Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your personal information.